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Frequently Asked Questions by Departmental Staff
Some of the more frequently asked questions are listed below. Click on the question to see the answer:
How should we strap the currency we’re depositing?
The bank requires certain strapping of currency denominations. In addition to the bank requirements, there are also certain size straps that are used more frequently by the university. The instructions for these straps by denomination are available in the "Preparing your deposit" document. Please feel free to contact any Bursar Office with questions.
Are you open over the lunch hour?
Yes, the Bursar Offices are open for service over the lunch hour. It should be noted however, that the St. Paul office has limited staffing during the lunch hour so service may also be limited.
What are your hours?
Our hours of service are as follows:
All Bursar Offices are open Monday through Friday
| East Bank Bursar |
145 Williamson Hall |
8:00 am - 3:30 pm* |
| St. Paul Bursar |
107 Coffey Hall |
8:00 am - 3:30 pm |
*Departments are strongly encouraged to bring their deposits prior to 3:30 in order to meet banking deadlines.
Where can we get an endorsement stamp for our checks?
Endorsement stamps can be ordered through the East Bank Bursar Office. Please fill in the Banking Supplies Order Form (PDF) and fax it to the East Bank Bursar at 624-0830 Be sure to indicate your account string to charge for the order. The Bursars will order the stamps and notify you when they come in.
Note: There are certain size requirements and information that must be included on your endorsement stamp-see Check Endorsement Stamp Information.
I requested some checks to be sent to a specific Bursar Office, How can I find out if they have been received?
Departments may request checks to be routed from Disbursement Services to a specific Bursar Office for pickup. Checks are sent from Disbursement Services to the various Bursar Offices by courier on a daily basis (typically around 1 pm). If you are expecting a check to be delivered at a specific Bursar Office, feel free to contact that office after 1pm on the day you are expecting the check. We will need to know the NAME OF THE PERSON REQUESTING THE CHECK and the PAYEE NAME, check number and amount are helpful and we can then check for you to see if it has been delivered and is ready for pickup. We will hold checks at the Bursar Offices for ONE MONTH before they are returned to Disbursement Services.
What happens when the Bursar needs to make a change to my Deposit Detail Report (DDR)?
There are multiple reasons why a change to a DDR may be necessary; a check was taken for an incorrect amount, a currency strap is incorrect, etc. If the Bursar Office needs to make a change to a DDR, the person listed on the DDR as the document "Preprarer" is contacted. It is important that the name and phone number listed under "Preparer Phone" is a staff person who can answer questions about the document and who is available until 4:30pm. If we are unable to get through to the staff person indicated, we will make a correction on the DDR and we will also change the amount listed on the first line of the DDR document. The department will be able to print off the corrected DDR. In the event that the first line of the DDR that was changed was not the correct budget line that should have been changed, the department will need to do the necessary accounting document to make the budget corrections.
What documents do I need to bring with me when I make a deposit at the Bursar?
Two printed copies of the Deposit Detail Report (DDR) with the bar code in the lower left corner. One for the Bursar to keep and one for the Bursar to receipt and give back to you. Use the "Print Deposit Detail Report" button in the upper right corner of your Peoplesoft screen to print these. Do Not bring screen prints.
Any documents you would like imaged with your DDR. Do Not bring copies of currency or coin. It is illegal to copy currency and coin and we WILL NOT image that. If you do not need any extra documents imaged with your DDR, please keep those documents in your office and send only the printed copies of the DDR.
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