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Mission Statement

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Frequently Asked Questions

Where and How to Pay

Student Account and Billing Statements

Cashing Checks

Getting Reimbursed for a Card Refund


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Frequently Asked Questions

Where and How to Pay

Student Account and Record Information

Electronic Billing and Payment


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Card Refunds

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Office of Investments and Banking Home

Office of the Bursar Home

Getting Reimbursed For a Card Refund

The Office of the Bursar processes card refunds for students.

These are card refunds issued by various departments. Some of the refunds may be for returning a key to a department, returning a lock from a locker, return of a deposit, etc. There are specific procedures that departments must follow regarding these refunds and information that students must present in order to obtain the refund.

Card Refund Sample

Students submitting card refunds at the Bursar Office will be asked to:

• Provide your Student ID (Ucard)
• (a picture ID is required to obtain the cash refund, the Ucard is preferred, however we will accept Driver License ID’s with pictures and State ID cards with pictures)
• Sign your name on the card refund (towards the bottom of the card)

The cashier will verify the picture ID, check the student’s signature, and then verify the departmental staff person’s signature on the card against the signature list on file. If everything checks out, the card refund is processed and the student is given the cash refund.

If there are any problems with the card refund, the cashier will explain the problem and return the card to the student. The student will then need to take the card back to the department for correction or to obtain the refund.

Possible problems that could occur:

• The departmental staff person authorizing the refund is not on the signature list on file at the Office of the Bursar
• The department did not fill in the information correctly on the card refund
• The card is not pre-numbered
• The student does not have an acceptable picture ID

Requesting Card Refunds For Another Person

At times, there may be a need to request a card refund for another person. In this instance, the following steps must be followed:

• The student named on the card refund must prepare a letter requesting that their card refund be given to another individual.
• The letter must clearly state the student named on the card refund (please print name)
• It must clearly state the name of the person they are authorizing to pick up the refund (please print name)
• The letter must be signed by the student named on the card refund.
• The student named on the card refund must sign the card (towards the bottom of the card)
• The individual coming for the refund must have the letter and their own Picture ID. The cashier will keep the letter and ask the person to sign the card. The signature will be verified against the ID and if it all matches, the refund will be given.

If the person requesting the refund does not have the required information, the Office of the Bursar will not be able to process the refund. The individual would then need to return the card refund to the department that issued it. The department would then need to process the refund as a check request.